Find Real Startup Pain Points from Reddit and Twitter
Painly analyzes complaints and frustrations across Reddit and Twitter (X) to reveal validated problems, user pain, and feature gaps—turning noise into actionable startup ideas.
Data-driven complaint mining to surface real demand
From data collection to insight generation—Painly helps founders and product teams discover and prioritize real problems users care about.
Data Sources
Reddit subreddits and Twitter (X) conversations at scale.
Source Filters
Choose subreddits, keywords, authors, and time ranges.
Fresh Signals
Near real-time sync to capture emerging issues.
Noise Control
Exclude promos, memes, and off-topic posts.
Complaint Extraction
Detect and extract true complaints and frustrations, not just mentions.
Classification
Identify bug reports, missing features, regressions, poor UX, and pricing friction.
Context Windows
Keep surrounding context to preserve the why behind the pain.
De-duplication
Group repeats to avoid skew from reposts and quotes.
Signal & Scoring
Quantify severity, frequency, and momentum of each pain point.
Severity Score
Measure intensity via sentiment, urgency, and frustration cues.
Frequency & Trend
Track volume over time to spot spikes and declines.
Audience Impact
Weigh by author influence and community relevance.
Topic Clustering
Group similar complaints to reveal recurring problems and themes.
Semantic Clusters
Merge different phrasings that describe the same pain.
Representative Examples
Sample real quotes that illustrate the problem.
Emerging Topics
Get alerted when new complaint clusters form.
Opportunity Suggestions
Turn validated pain points into startup ideas and feature opportunities.
Problem Statements
Concise summaries of the core user pain (JTBD style).
Solution Hypotheses
Potential product directions and quick wins.
Prioritization
Rank by severity, reach, and trend momentum.
Workflow & Export
Share insights and drive action across your team.
Alerts & Digests
Email/Slack summaries of new or spiking complaints.
Exports
CSV, Notion, and spreadsheet-ready downloads.
Collaboration
Assign status, add notes, and link to tickets.
Explore More Features
See the full roadmap, methodology, and examples of how Painly turns raw social chatter into validated opportunities.
View Full RoadmapFrom idea validation to roadmap planning
Painly supports founders, product teams, and analysts with complaint-driven insights to de-risk decisions and focus on what users really need.
Founders & Indie Hackers
Validate ideas with real complaints. Discover underserved niches and early adopter pain.
Product & UX Teams
Prioritize backlogs with evidence. Find missing features, UX friction, and regressions.
Growth & Support
Turn public complaints into retention opportunities and advocacy by closing the right gaps.
Investors & Analysts
Assess category pain and momentum to spot promising theses and product bets.
Choose a plan when you're ready
Start with early access. Upgrade as you scale your research and team.
Plus
Perfect for casual users who want to experiment with AI creation. Sufficient features with good quality.
- 7,500 credits per month
- Ultimate AI video generation support
- 1080p video resolution
- Priority processing
- Max 10 second videos
- Fast generation queue
- 50-day history
- Discord community support
- Cancel anytime
Professional
For serious creators and businesses. Premium features with more generations and priority support.
- 40,000 credits per month
- Ultimate AI video generation support
- 1080p video resolution
- Priority processing
- Max 10 second videos
- Fast generation queue
- Whole history
- Discord community support
- Responsive email support
- Priority support
- Cancel anytime
Popular
Ideal for content creators who need more flexibility. Enhanced features and support for regular production.
- 18,000 credits per month
- Ultimate AI video generation support
- 1080p video resolution
- Priority processing
- Max 10 second videos
- Fast generation queue
- 100-day history
- Discord community support
- Responsive email support
- Cancel anytime
What early users say
Painly helps teams move from opinions to evidence.
- 5.0
Painly helped us launch our AI content generator in just 1 day. The authentication, payment integration, and AI capabilities were ready out of the box, saving us at least 2 weeks of development time.
Michael Chen, Indie Maker
- 4.8
As a product manager with limited technical resources, Painly was a game-changer. We built and launched our analytics dashboard with subscription tiers in 3 days instead of 4 weeks. The documentation is exceptional.
Sarah Johnson, CTO
- 5.0
我们团队使用 Painly 开发了一个订阅制 AI 工具 SaaS 平台，第一个版本的开发仅用了 1天时间。内置的多语言支持和 SEO 友好的页面结构帮助我们迅速获得用户认可，投资回报率超出预期。
Kang, Product Manager
Frequently Asked Questions
About data sources, accuracy, and how Painly works
What data sources does Painly use?
Painly analyzes public conversations from Reddit and Twitter (X). You can scope by subreddits, keywords, and time ranges, and exclude noisy content.
Is this compliant with platform policies?
We only process public data in accordance with platform terms. You control sources and filters, and can delete synced data from your workspace at any time.
How accurate are the complaints and clusters?
We combine classification, sentiment, and semantic clustering to minimize false positives. You can review representative examples for transparency and refine filters for your domain.
What problems is Painly best at finding?
Recurring pains like missing features, regressions, bugs, pricing friction, onboarding hurdles, and workflow gaps—especially where users express urgency or switching intent.
How is Painly different from generic social listening?
Instead of brand mentions, Painly focuses on complaint mining with severity, frequency, and momentum scoring, plus opportunity suggestions to inform roadmaps and new product bets.
Stop guessing. Build what users are asking for.
Painly turns real complaints into prioritized opportunities—so you can ship what matters.
Trusted by builders and product teams